Best Western The Grand Hotel Hartlepool, Hartlepool
About the Hotel
Best Western The Grand Hotel Hartlepool, a prominent establishment in the heart of Cleveland, combines historic elegance with contemporary comforts. This former British Railway Hotel has undergone significant refurbishment, revitalizing its classic charm. Its location offers convenient access to local attractions and a vibrant marina, making it a notable destination for both leisure and business travelers. With a variety of on-site dining and event facilities, the hotel serves as a versatile choice for visitors.
Location
Situated just over 2 km from unspoiled sandy beaches, the hotel is perfectly placed for exploring Hartlepool's attractions. Guests will find themselves within a 15-minute walk of Victoria Park and close to various shops and dining options. The hotel is located adjacent to a shopping center and is around 35 km from Durham Tees Valley Airport. Public transport options are easily accessible, facilitating travel around the area.
Rooms
The hotel features a range of elegantly decorated rooms that showcase modern decor and plush bedding. Each room is equipped with useful amenities such as flat-screen televisions, tea and coffee facilities, and complimentary toiletries. The large, refurbished rooms include modern en suite bathrooms, ensuring a comfortable stay for guests. Whether it's a Standard Single or a Superior Double, all accommodations provide a relaxing environment for visitors.
Eat & Drink
The hotel houses several dining options, including the newly constructed Italia Restaurant, which emphasizes fine Italian cuisine. Guests can also enjoy a majestic dining experience at Mumbai, offering both modern and traditional Indian dishes. For those seeking British fare, The Grand Restaurant specializes in local cuisine, ensuring a variety of culinary choices. Additionally, the stylish Pearl Bar provides a comfortable setting to unwind with drinks.
Leisure & Business
Best Western The Grand Hotel includes leisure amenities like Bar 1899, a sports bar that caters to sports enthusiasts. The venue offers versatile spaces for events, including a Grand Ballroom that accommodates up to 220 guests. Meeting rooms are available for conferences, while catering services provide a range of dining options for events. Guests benefit from amenities such as complimentary wireless internet access, concierge services, and 24-hour front desk support.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Parking
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Security
- Lift
- Smoke detectors
- Fire extinguishers
- Key access
Services
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Room features
- Free Wi-Fi in rooms
- Heating
- Ironing facilities
Location
Reviews and Ratings
The hotel has really gone downhill with noisy and small rooms, but surprisingly comfortable. The service was friendly and accommodating, despite some problems. The location was great for visiting the Marina and town. The dining experience was good, but not value for money at times.
My stay at the hotel started off a bit rough as I wasn't offered a refund for early check-in, leaving me hot and flustered. The room location directly above the sports bar was a downside as it disturbed my sleep at 5 am. However, the hotel's central location was great for exploring the town.
I had a mixed experience at the hotel. The rooms were spacious and clean, but I found the receptionist rude during check-in. The location was convenient, but the constant noise outside was bothersome. The dining was a highlight with fantastic value, although I couldn't enjoy the restaurant fully. The facilities were satisfactory.
I had a great stay at this hotel with a fantastic Blue Cross deal of £80 for dinner, bed, and breakfast for two. The room was cozy and had all I needed, including a very comfortable bed and an en-suite with a spacious shower cubicle. However, the room was quite warm, and the noise from outside made it hard to sleep even with the window closed.
I had a great stay at this hotel. The rooms were warm and clean, with a king-size bed and a great breakfast served promptly by friendly staff. However, the hotel's location above a taxi rank on a Saturday night could be noisy. Overall, a cozy and inviting atmosphere.
The hotel offers lovely rooms, but the location may not be ideal due to nearby noise. The service is outstanding, and the dining experience is mixed. Overall, a convenient place to stay with some minor drawbacks.
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